Privacy Policy

This privacy policy covers your use of www.farmfresh.express (the website).

The policy describes how we deal with personal information when you use any of the Services offered on the website. If you disagree with any of the conditions you should not use the website. If you continue to use the website you will be deemed to have accepted the conditions.

The privacy policy complies with The General Data Protection Regulation (GDPR) (EU) 2016/679 – a regulation in EU law on data protection and privacy for all individuals within the European Union.

You are not required to register to browse the website although you may be required to register an account in order to use many services.

When you “Join”, “Subscribe” or “Sign Up” we may ask for some personal information such as a valid email address, your date of birth and your preferred location. The information collected during this process is used to identify you on return visits and to enable us to provide you with the relevant service. This information remains confidential and will not be disclosed to third parties. It will be retained in our database indefinitely, unless you request it to be removed, which you can do so by emailing us admin@farmfress.express.

Bank Card information supplied during the purchase is handled by our payment provider via a securely encrypted connection. We do not store any of this data nor is it available to any FarmFresh staff at any time.

General Data Protection Regulation Privacy Statement (“GDPR Statement”)

This GDPR Statement applies to persons in the European Economic Area (“EEA”), including those based in the United Kingdom. This GDPR Statement supplements our Statement; however, where the Statement conflicts with the GDPR Statement, the GDPR Statement will prevail as to persons in the EEA.

Controller of Personal Information

FarmFresh is the data controller of personal information we collect

Your rights under GDPR

You have certain rights regarding your personal data.

Your rights with respect to your own personal data include the following:

The right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you.

The right to request to correct your personal data if it is inaccurate. You may also supplement any incomplete personal data we have, taking into account the purposes of the processing.

The right to request deletion of your personal data if:

your personal data is no longer necessary for the purposes for which we collected or processed them; or

you withdraw your consent if the processing of your personal data is based on consent and no other legal ground exists; or

you object to the processing of your personal data and we do not have an overriding legitimate ground for processing; or

your personal data is unlawfully processed; oryour personal data must be deleted for compliance with a legal obligation.

The right to object to the processing of your personal data. We will comply with your request, unless we have a compelling overriding legitimate interest for processing or we need to continue processing your personal data to establish, exercise or defend a legal claim.

The right to restrict the processing of personal data, if:

The accuracy of your personal data is contested by you, for the period in which we have to verify the accuracy of the personal data; or

The processing is unlawful and you oppose the deletion of your personal data and request restriction; or

We no longer need your personal data for the purposes of processing, but your personal data is required by you for legal claims; or

You have objected to the processing, for the period in which we have to verify overriding legitimate grounds.

The right to data portability. You may request that we send this personal data to a third-party, where feasible. You only have this right if it relates to personal data you have provided to us where the processing is based on consent or necessity for the performance of a contract between you and us, and the processing is conducted by automated means.

You also have the right to lodge a complaint before your national data protection authority.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights described in this Statement). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. In an effort to speed up our response, we may also contact you to ask you for further information in relation to your request. You can exercise several of your rights through the personal information section of your account.

Information Uses

We will only use your personal data when the law allows us to.

Pursuant to GDPR, we will use your personal data in one or more of the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests

Where we need to comply with a legal or regulatory obligation

With your consent

Cookies

The website uses cookies to enable us to provide an enhanced personalized service to you, our customers. A cookie is a simple text file that is stored on your computer, enabling us to recognize regular visitors and to customize our service accordingly. No personal information about the user is stored in, or retrieved from, the cookie file.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your computer. In order to log into the website, your browser must be set to accept cookies, as our technology relies on cookies to maintain your logged-in status when interacting with the site. Your statutory rights are not affected.

For any queries regarding your privacy please email admin@farmfresh.express